Privacy policy

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RH Specialist Insurance is a trading name of Hiscox. Hiscox is committed to protecting your privacy online. Our privacy policy explains how we collect information from, or in relation to, the rhspecialistinsurance.co.uk website ("Site") and what we do with it.

What data do we collect and how do we use it? Various parts of our Site invite you to make contact using the details provided. From time to time you may wish to contact us in this way, for example, you may send an email to us to request further information or with a comment on our Site.

If you submit any personal information to us through this Site or through the contacts given on the Site, we will only use this information without your prior consent to respond to your request, comments etc. This includes passing your details to ERS Syndicate Services Limited who will respond to your request. We will also use your personal information for any subsequent communications that take place between us in this regard. We may pass this information between the Hiscox Group for these purposes.

We may also disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Site users (including Hiscox). You have the right to access, correct or remove the personal data which we hold about you. For further information, please contact Customer Services, Hiscox, 1 Great St Helens, London, EC3A 6HX.

Non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may disclose aggregate statistics about our Site users to prospective partners, advertisers and other reputable third parties, but these statistics will include no personally identifying information.

Other Websites

This site may contain links to other third party sites and you may have linked to this Site from another website. We are not responsible for the privacy policies or the content of such sites. You should check the terms and policies applicable to each such web site. 
Other Hiscox websites may also contain a privacy policy that is different from this privacy policy. This privacy policy relates to this Site only. When visiting other Hiscox websites (for example, Hiscoxgroup.com) please make sure that you read their privacy policies so that you can understand what personal information will be collected through or in relation to that website and for what purposes.

Security

Hiscox places great importance on the security of all personally identifiable information associated with customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. In the event that you become aware of any actual or potential misuse of any such information, please contact us as soon as possible so as to enable us to take appropriate action, using the contact details set out below.

Use of cookies

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you use of the website and the aspects of it which were of interest to you. Most web browsers automatically accept cookies so as to maximise your use of the websites you access, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot legally be accessed by other servers, which means they cannot be legally used to track your movements around the Internet.

We use cookies to:

  • estimate our audience size and patterns;
  • control how often visitors see similar advertisements;
  • and track preferences and to improve and update our website.


Your acceptance of these terms

By using this site, you consent to the collection and use of this information by Hiscox and to this privacy policy. If we change our privacy policy in any way, we will post these changes on this page. You are responsible for checking this privacy policy whenever you access the Site.

Contact details

Please e-mail any questions, concerns or comments you have about these policies to our Customer Services Manager at customerservices@hiscox.com or write to us at: 1 Great St Helen's London EC3A 6HX